FAQ’s Faq

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Frequently Asked Questions

Our team is frequently asked questions so below we have listed some common ones with answers to make things quicker & easier.

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[/vc_column_text][/vc_column][/vc_row][vc_row roker_section=”white_section”][vc_column][vc_tta_accordion active_section=”1″][vc_tta_section title=”Do you charge a “call out” fee?” tab_id=”1449094134543-b3054e84-05f8″][vc_column_text]Yes, our call out fee is $74 to the door inclusive of GST and is charged on all works that are not quoted. For big savings why not have us quote all your little jobs as one?[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your Operating Hours?” tab_id=”1449094206450-eeab556d-c47f”][vc_column_text]Our normal business operating hours at our Malaga store are 8:30am to 5pm weekdays, and 10am to 2pm on Saturdays.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your payment methods?” tab_id=”1449094203718-aecc06b9-a995″][vc_column_text]We can invoice you if you have applied for credit with us and we can also take payment on site on completion of the job. We accept Cash, Master Card, Visa, Direct Deposit and EFTPOS. All of our Vehicles carry portable EFTPOS capable devices.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are we insured?” tab_id=”1464361194533-2048d3c5-9cab”][vc_column_text]Yes, we have current Public & Product Liability Insurance for $20 Million. We also have Workers Compensation for all our staff, a certificate of Currency is available upon request.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are we a Licensed Contractor?” tab_id=”1464361226435-1b2f57cf-3af6″][vc_column_text]Yes, We have our own Electrical Contractors Licence number which means one of our staff will check most of our installs[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need to tag my electrical appliances?” tab_id=”1464361247730-59343910-bade”][vc_column_text]Yes, as an employer you have a duty of care to ensure you are providing a safe working environment for your staff members. This is outlined under the following The OH&S Act (2000) and OH&S Regulation (2001) legislation electrical appliance safety.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How often do I need to tag my appliances?” tab_id=”1464361277553-cf81f06f-0943″][vc_column_text]Testing intervals can be 3, 6, 12 months, 5 years in accordance with AS/NZS1670:2003.

Generally, all office equipment is Yearly & portable appliances are every 3 months.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text]


[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]If you have any further questions about our services please call us on 0423676890 or fill out our online enquiry form.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]© Copyright 2016 Electron Energy pty ltd[/vc_column_text][/vc_column][/vc_row]

© Copyright 2016 Electron Energy Pty Ltd.

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